Programs used to burn CDs are a common culprit. Releasing the lock will allow the tray to open a small distance. Carefully try to maneuver the disc so that it’s sitting where it should. If the CD or DVD drive does not have the manual eject feature and the tray will not open by using the steps in this document, or if a disc has Check This Out
Method 1 – Try Ejecting from Within Windows Navigate on over to Start > Computer. To do this, you will need to make sure that you have a backup of your driver. Install Windows 7 From a Flash Drive More From Us Article What is an Optical Drive, and Do I Need One in My Computer? Additional information CD-ROM and other disc drive buying tips.
You can only try this if your computer has power and is working. Right-click the icon for the disc drive that is stuck, and then click Eject. Why couldn't I figure that out!?
In earlier versions of Windows, click Start, and then click My Computer. If the object can be easily retrieved, remove the object and try again. If Windows loads to the login screen, and the tray isn’t open, stop pressing. - Shut down your computer, disconnect the power cable, and wait a couple of minutes. Cd Tray Won't Open Temporarily disconnect the IDE or SATA cable to verify that you are not experiencing incompatibility between the CD-ROM drive and motherboard.
Inside the drive, directly behind the pinhole, is small gear that, when rotated, will begin to manually open the drive. Remove and reinsert the paper clip as often as needed to How To Open Cd Drive On Computer Why it matters View more PCWorld videos »