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Dell Laptop Dvd Writer Not Working

If you get any prompts from User Account Control while running the Hardware and Devices troubleshooter, click Yes. How to run System Restore in Windows 8 on your Dell PC. (ii) No, Carry on with this guide. 5. Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. In the Run dialog box, type devmgmt.msc then press the Enter key. useful reference

Is there anyway I can test the drive when it is removed to see if it is a hardware issue? Verify if the drive is detected in BIOS (Figure 1, 2 & 3). If you are having trouble with recording, try to uninstall and reinstall the Dell provided recording software. Loading...

Working... Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and Thank you. Click OK to confirm that you want to remove the device.

I have tried updating the driver but the system states the present driver is the most up to date one. If you are using a 3rd party recording software to write/burn a disc and if you are encoutering any issues, it is recommended that you try burning a disc using Windows If these "autofixes" do not resolve your issue, a clean install or factory reimage will. Click on the troubleshooting steps below for more instructions.

If the issue is not resolved, proceed to the next troubleshooting step. Lucia St. Working... Loading...

Reports: · Posted 4 years ago Top 1 2 3 Next » Topic Closed This topic has been closed to new replies. Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. Type devmgmt.msc in the Run dialog box, then press Enter key. Figure 1: Optical Drive in BIOS Figure 2: Optical Drive in BIOS Figure 3: Optical Drive in BIOS If the drive is not detected in BIOS, you may need to disconnect

Click the Advanced Settings tab. http://www.dell.com/support/article/us/en/4/SLN284835/en Please try again later. This feature is not available right now. Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP

Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. see here On the top-right corner, in the Search box of Control Panel, type troubleshooter, and then click Troubleshooting. Refer to the User Manual of the disc recording software that you are using. Shailesh Sharma 459,774 views 7:52 5 Things You Should Do After Upgrading to Windows 10 - Duration: 8:27.

Ensure you check the Use AutoPlay for all media and devices check box. Insert the bootable media and close the tray. Please try again later. http://haiteq.com/dell-laptop/dell-laptop-fn-f2-not-working.php Below are some instructions that will help you resolve the problem in some instances if the drive has not failed completely.

Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. Sign in to make your opinion count. If the drive is not listed, refer to the Dell knowledgebase article Optical Disk Drive is not recognized in Microsoft Windows.

Insert a blank recordable (R) or rewritable (RW) disc into the drive.

  1. Back to Top Run the Hardware and Devices troubleshooter (Windows 7, Windows 8, Windows 8.1 and Windows 10) You can run the Windows Hardware and Devices troubleshooter which is built-in to
  2. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of
  3. Press the Windows key + R to open the Run dialog box.
  4. If the above troubleshooting steps have not been able to resolve the issue with the optical disk drive, you could try to restore your computer factory defaults as a last resort.
  5. Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported.
  6. Under Device Properties, uncheck the Enable DMA checkbox.
  7. Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported.
  8. Sign in to make your opinion count.
  9. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn.
  10. I would delete the drivers in case they are corrupt.

If the drive is still not detected, please get in touch with our technical support to take this further. 9. Sign in 229 Loading... Note: You will need to login to Windows with an account with administrator privileges. Right-click the CD or DVD Drive icon and select Properties.

This may render the disc unusable. Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... Sign in to add this video to a playlist. Get More Info The contact details are available on our support site.

The instructions below explain how to use Windows Explorer to burn a data disc (a type of disc used mostly for storing and sharing files among different computers and devices). Under the Hardware and Sound item, click Configure a device. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported. In Device Manager, you may also notice one of the following errors is listed in the Device status area under the Properties tab.