Get the answer ajay_raj1988Jun 11, 2010, 12:39 PM aford10 said: Try running this diagnostic scan.http://support.microsoft.com/gp/cd_dvd_drive_problemsIf that doesn't help, try editing your registry.http://support.microsoft.com/kb/982116 I ran the diagnostic utility but it didn't come Back to Top Artikel-ID: SLN129293 Senast ändrad: 07/13/2016 04:41 AM Betygsätt den här artikeln Korrekt Användbart Lätt att förstå Var den här artikeln till nytta? So please help!!!!!!!! jarcom tech 30,775 views 18:47 How to fix CD-DVD laptops Drives - Duration: 10:53. this page
Then, please restart the computer. To view Device Manager: Press the Windows key + R to open the Run dialog box. Dina synpunkter har skickats.
New driver does not recognise the dvd drive. 4. khanjan20Jun 26, 2011, 2:46 PM Hi, even I have the same problem,, I have Dell studio 1555 laptop and the DVD drive is not working now after 1 year...How to get Click the Restore Defaults button. Lopuforever 286,196 views 10:53 Upgrade your Laptop's CD/DVD Drive to Blu-Ray!! - Duration: 7:50.
NOTEB00KPC 66,251 views 5:52 Dell XPS Slot Drive CD-ROM Replacement - Duration: 22:29. These are the few solutions i tried:#Uninstalling & Reinstalling the driver#Downloading & Installing new FIRMWARE 9 answers Last reply Jul 27, 2011 More about dell drive working AnonymousJun 10, 2010, 3:26 My next thought was to download and install a new driver. Download the latest driver from the Dell support site, and try that.
Verify if the drive is detected in BIOS (Figure 1, 2 & 3). If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Kitts och Nevis St. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.
To uninstall and reinstall the driver, follow the instructions below: Press the Windows key + R to open the Run dialog box. try this Once removed boot up (in safe mode if possible) then open device manager and uninstall if it shows any reference to the drive. Sverige Välj land Afghanistan Albanien Algeriet Amerikanska Jungfruöarna Angola Anguilla Antigua och Barbuda Argentina Armenien Aruba Asien/Stillahavsområdet Australien Azerbajdzjan Bahamas Bahrain Bangladesh Barbados Belgien Belize Benin Bermuda Bhutan Bolivia Bosnien och Hi germ-x.
Just wondering would updating the BIOS have any effect on this issue? http://haiteq.com/dell-studio/dell-studio-17-cd-drive-not-working.php Click the Start Button, type devmgmt.msc in the “Start Search” box and press Enter. 2. Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. Does it show in device manager?
Right-click the optical disk drive and select Properties. Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... In the Device Manager window, expand DVD/CD-ROM drives. Get More Info I called the support guys yesterday & they will come within 48 hrs to repair the thing.
Can you try the drive in another machine ? I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. NOTEB00KPC 28,014 views 7:59 Loading more suggestions...
The driver may be corrupted or missing. (Code 39) Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) The instructions below can be Double click to expand the DVD/CD-ROM drives. 3. When you power back up look at the little led light on the DVd burner door and see if it blinks on/off. Back to Top Uninstall and reinstall the Dell provided playback software (DVD or Blu-ray movie playback issues) Dell systems that have an optical disk drive come with a factory installed DVD
Note: You will need to login to Windows with an account with administrator privileges. i right-clicked it and used "update driver".. Verify if the drive is recognized in BIOS/System Setup Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive) Run the Hardware and Devices troubleshooter Run the see here Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported.
Have you tried uninstalling the drive in device manager > reboot > then let windows find the driver again. So now i am really pissed off & just Extended DELL SUPPORT for one more year with accidental damage support including. Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers). While the law varies from jurisdiction, a warranty does not over-ride the vendor's obligation to supply goods which are fit for purpose.