Verify if the drive is detected in BIOS (Figure 1, 2 & 3). Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. When I try to install the driver I get a TSDNWIN flash download for windows displayed. Haven't tried that yet but will give that a try in the morning and post results. Check This Out
Note: It is required that you click on the above link on the Dell computer that you are having trouble with. To view Device Manager: Press the Windows key + R to open the Run dialog box. Try different brands of CD-R discs as they are supported by most recordable drives. Follow the on-screen instructions to complete the installation if the applications are not available on your Dell computer.
You can get help and discuss drivers on our free driver forum. Just an update, the device is listed in the BIOS. Lighthouse - Unfotuntately I don,t have another machine to try the drive in. If the issue is not resolved, proceed to the next troubleshooting step.
To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. solved where do I buy the cd/dvd disk drive for my Dell inspiron 15 3531? Dell Cd Drive Not Opening Is there anyway I can test the drive when it is removed to see if it is a hardware issue?
The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. Dell Laptop Cd Drive Not Reading Once removed boot up (in safe mode if possible) then open device manager and uninstall if it shows any reference to the drive. If the drive is unable to read discs, refer to the Dell knowledgebase article Optical Drive is unable to read discs. http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19242835 There are many different brands and types of recordable, some perform better than others.
Back to Top Try a different blank disc It is essential to check the disc that you are using to write/burn for storing your files. Dell Inspiron Cd Drive Not Working That should lead you to the drivers you need. If not shut it down > remove the main battery and unplug the power. If there is no reference to the dvd drive in device manager how do I delete the drivers.
If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was directory There's also a chance that CD/DVD drive needs a replacement now? Dell Laptop Dvd Drive Not Working Windows 7 RSS ALL ARTICLES FEATURES ONLY TRIVIA Search The How-To Geek Forums Have Migrated to Discourse How-To Geek Forums / Windows Vista (Solved) - DVD/CD ROM Drive Not Working (41 posts) Dell Laptop Cd Drive Not Opening Try different brands of recordable (R) or rewritable (RW) disc.
If not Windows surely will not see it. his comment is here Type devmgmt.msc in the Run dialog box, then press Enter key. If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Verify that the type of disc you are using is compatible with the drive that is installed on your computer. Dell Cd Drive Not Working Windows 8
To uninstall and reinstall the driver, follow the instructions below: Press the Windows key + R to open the Run dialog box. If it was working before (which you didn't say) and it is showing up in the BIOS then flashing the BIOS probably won't help. The Hardware and Devices troubleshooter is available in Microsoft Windows 7, Windows 8/8.1 & Windows 10 only. http://haiteq.com/drive-not/dell-cd-drive-not-working-laptop.php solved installing second hard drive and second cd/dvd in dell xps 8700 nothing showing up anywhere Cd/DVD drive not working CD/DVD Drive not working Windows 10 CD/DVD drive not working solved
Click on the troubleshooting steps below for more instructions. Dell Cd Drive Not Working Windows 10 Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. I would delete the drivers in case they are corrupt.
Does it show in device manager? Verify if the drive is recognized in BIOS/System Setup Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive) Run the Hardware and Devices troubleshooter Run the I have removed the drive and then restarted to make sure device is not mentioned in device manager. How To Open Disc Drive On Dell Laptop Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to write/burn files to a recordable (R) or rewritable (RW) disc.
Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. navigate here I have a problem with the DVDROM drive in a friends Dell Laptop.
Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. To run the Hardware and Devices troubleshooter: Press the Windows key + R to open the Run dialog box. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of The instructions will help you resolve the problem in some instances if the drive has not failed completely.
There are many different brands and types of recordable, some perform better than others. Reports: · Posted 4 years ago Top Lighthouse Posts: 13598
When was it working, before what? To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions. Xhi - Will have a look in the bios. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.
The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 Help!!!!! Under the Hardware and Sound item, click Configure a device. Note: It is required that you click on the above link on the Dell computer that you are having trouble with.
The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 I have uninstalled the device in device manager and then rebooted the laptop but the problem still persists. 2. It is a DEll Inspiron 1545 which is between 2 to 3 years old. Dell Computer Driver Downloads by Device Other BIOS / Motherboard Network / Ethernet Video / Graphics
Can you try the drive in another machine ? If drive is not being detected in computer, try the resolve in this link http://www.tomshardware.com/forum/277203-32-matshita-uj8a0as-recognzied2.