Skip to Main Content Search Help Tips Dictionary History Forums Contact You are here: Help > Hardware Help > CD-ROM Help CD-ROM, DVD, or disc drive not working in Windows Note: If the disc drive is not opening when you press the eject button, check the power cable on the CD-ROM drive to make sure it is connected securely and properly. Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. Check This Out
In this Article Share this item with your network: Related Content A Windows admin's guide to removable media storage – SearchWindowsServer CD/DVD cleaning discs may do more harm than good – Login SearchWindowsServer SearchServerVirtualization SearchCloudComputing SearchExchange SearchSQLServer SearchWinIT SearchEnterpriseDesktop SearchVirtualDesktop Topic NAS Network Storage View All iSCSI SAN Backup and Data Protection View All Data Recovery View All Tools and Utilities View If all but one or two discs fail, the disc drive is bad or dirty. After deleting the CD-ROM, reboot the computer. https://support.microsoft.com/en-us/kb/314060
Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to Verifying the CD-ROM cables are correctly connected. If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows. For instructions on cleaning your CDs and disc drive, see the computer cleaning page.
Was this page useful? Additional information on bootable disks can be found on our boot disk page. Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. Cd Drive Not Showing Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from
Bad CD-ROM drive If all the above steps have been tried and you're still encountering errors with reading discs in the CD-ROM drive, it's possible that the drive is bad. Dvd Drive Not Working Windows 10 If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad. YesNo Feedback E-mail Share Print Search Recently added pages View all recent updates Useful links About Computer Hope Site Map Forum Contact Us How to Help Top 10 pages Follow us
However, if the CD-ROM does not work, refer to the next and final possibility.
Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users If the above recommendations do not work, boot from the Windows disc to see if the Dvd Drive Not Detected Additional information See our CD-ROM, DVD, and Blu-Ray definitions for further information and related links on these terms. Corruption in Windows Try testing the CD-ROM in Safe Mode. Additional information on Device Manager can be found on our Device Manager page.
Try the above recommendations again. you could check here CD-ROM drive running in MS-DOS mode. Cd Drive Not Working Windows 7 If the computer can boot from the disc, you are encountering a Windows driver related issue. Cd Drive Not Working Windows 8 Under Performance by File System, verify it says '32-bit'.
Check Device Manager Open the Control Panel Click or double-click the System icon In Windows XP and earlier, click the Hardware tab and then the Device Manager button.In Windows Vista and his comment is here Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to How to test a computer CD-ROM or DVD drive for failures. Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key. Cd Drive Not Reading Disc
Reboot the computer to reinstall the CD-ROM drive. Windows should then detect the CD-ROM and reinstall it. If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt. http://haiteq.com/drive-not/cd-drive-not-working-xp-pro.php You can try replacing the drive and see if a new CD-ROM drive resolves the issue.
Start my free, unlimited access. Dvd Drive Not Detected In Windows 10 CD-ROM cables connected improperly If you have recently installed or moved your computer, verify that the CD-ROM cables are properly connected.