Windows should then detect the CD-ROM and reinstall it. After deleting the CD-ROM, reboot the computer. Verify computer running in 32-bit mode Windows 95 and Windows 98 users only Verify that your computer is running in 32-bit mode by clicking Start, Settings, Control Panel, double-click System, and Additional information on bootable disks can be found on our boot disk page. Check This Out
Reboot the computer to reinstall the CD-ROM drive. If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt. Skip to Main Content Search Help Tips Dictionary History Forums Contact You are here: Help > Hardware Help > CD-ROM Help CD-ROM, DVD, or disc drive not working in Corruption in Windows Try testing the CD-ROM in Safe Mode.
For instructions on cleaning your CDs and disc drive, see the computer cleaning page. How to test a computer CD-ROM or DVD drive for failures. Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users If the above recommendations do not work, boot from the Windows disc to see if the Was this page useful?
Verifying the CD-ROM cables are correctly connected. Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to If all but one or two discs fail, the disc drive is bad or dirty. Cd Drive Not Working Windows 8 If the CD-ROM does work from MS-DOS, this indicates that you have a corruption issue with Windows.
Check Device Manager Open the Control Panel Click or double-click the System icon In Windows XP and earlier, click the Hardware tab and then the Device Manager button.In Windows Vista and Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key. You can try replacing the drive and see if a new CD-ROM drive resolves the issue. If the computer can boot from the disc, you are encountering a Windows driver related issue.
Additional information on Device Manager can be found on our Device Manager page. Cd Drive Not Showing If after cleaning the drive and CDs you still get errors, it is likely the disc drive is bad. Under Performance by File System, verify it says '32-bit'. CD-ROM drive running in MS-DOS mode.
However, if the CD-ROM does not work, refer to the next and final possibility.
Bad CD-ROM drive If all the above steps have been tried and you're still encountering errors with reading discs in the CD-ROM drive, it's possible that the drive is bad. Cd Drive Not Working Windows 10 CD-ROM cables connected improperly If you have recently installed or moved your computer, verify that the CD-ROM cables are properly connected. Dvd Drive Not Working Windows 10 Try the above recommendations again.
Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. his comment is here YesNo Feedback E-mail Share Print Search Recently added pages View all recent updates Useful links About Computer Hope Site Map Forum Contact Us How to Help Top 10 pages Follow us Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from Cd Drive Not Working Windows 7
If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. Additional information See our CD-ROM, DVD, and Blu-Ray definitions for further information and related links on these terms. Note: If the disc drive is not opening when you press the eject button, check the power cable on the CD-ROM drive to make sure it is connected securely and properly. this contact form