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Computer Disc Drive Not Working

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Use the following steps to test the discs and the drive from a command prompt: In Windows, search for and open Command Prompt. Figure : Scan for hardware changes When the installation finishes, the drive name should appear in Device Manager. Follow these steps to use the Hardware and Devices troubleshooter to check for problems: In Windows, search for and open Find and Fix Problems. If AutoPlay is set to take no action when discs are inserted or if AutoPlay is not enabled, nothing may happen when a disc is inserted. check over here

Figure : Uninstall DVD/CD-ROM drive in Device Manager If a confirmation window opens, click OK or Yes. BeatTheBush 346,395 views 3:50 WHAT TO DO IF Your CD or DVD drive is not recognized by Windows 10, 8, 7 WORKS 100% - Duration: 2:11. Do one of the following tasks depending on what is shown on the screen: If a list of filenames and folders is shown on the screen, the disc data is recognized Repeat these steps using music CDs and DVDs (if your computer has a DVD drive). http://support.hp.com/us-en/document/c03370738

Cd Drive Not Working Windows 10

Confirm the deletion by clicking Yes. Click Start, click Run, type regedit, and then click OK. Figure : Replacing the side panel Check if the drive name appears in BIOS using the following steps: Turn on the computer and immediately press the F10 key repeatedly until the A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window.

Modify your browser's settings to allow Javascript to execute. Open CyberLink Power2Go and verify that a drive name appears as the destination selection. When done, use the CD or DVD drive again to see if it can read discs. Cd Drive Not Reading Disc If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt.

Make sure you have selected this exact key name. Cd Drive Not Working Windows 7 Figure : Scan for hardware changes When the installation finishes, the drive name should appear in Device Manager. Select Computer in the main window.

It is probably related to the software configuration in Windows.

This can damage the optics inside the drive and make matters much worse. Cd Rom Not Working Windows 10 Then click the Software - Multimedia, and Software - Solutions links and look for any available recording software updates (for example: CyberLink Power2Go update). Sign in to add this to Watch Later Add to Loading playlists... {{offlineMessage}} Store Store home Devices Microsoft Surface PCs & tablets Xbox Virtual reality Accessories Windows phone Software & Apps Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading...

Cd Drive Not Working Windows 7

Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... http://support.hp.com/us-en/document/c03280768 For more information about testing for CD/DVD drive hardware failures, refer to one of the following HP support documents: Desktop PCs: Testing for Hardware Failures (Windows 10, 8) (in English) Notebook Cd Drive Not Working Windows 10 Close Yeah, keep it Undo Close This video is unavailable. Dvd Drive Not Working Windows 10 Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading...

Privacy Policy © Copyright 2016 HP Development Company, L.P. check my blog Maybe I was in the wrong folder? For instructions on cleaning your CDs and disc drive, see the computer cleaning page. To access the BIOS, fully shut down the computer, then restart using the following steps: Press and hold the power button for 5 seconds to turn your computer completely off. Cd Drive Not Working Windows 8

Then complete the following steps. Make sure Use AutoPlay for all media and devices is selected. Use the arrow keys to navigate to the System Configuration screen. this content To access the BIOS, first shut down the computer using the following steps: On a notebook computer Press and hold the power button for 5 seconds to turn your computer completely

Press the Enter key and look at the list. Cd Drive Not Showing Figure : LowerFilters in Registry Editor If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key. Chris Jenkins 44,728 views 4:56 How To Fix: CD-ROM Issues - Duration: 5:03.

A copy of the registry has been saved for back-up purposes to the Documents folder.

A copy of the registry has been saved for back-up purposes to the Documents folder. Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. Zeb Tech 56,564 views 9:16 How to Clean CD/DVD Laser Lens in Computer - Duration: 6:02. Dvd Drive Not Detected If the drive is still missing after using the troubleshooter, continue to the next step.

videomarketing5000 153,558 views 3:37 FIXING - " CD/DVD driver can't read disks " problem - Duration: 3:16. Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Some Windows 10 and 8 computers do not come with a software decoder for DVD and Blu-ray movie playback. have a peek at these guys After CyberLink Power2Go has been uninstalled, restart the computer.

Under the Ltr column, find and remember the drive letter next to the CD/DVD drive that contains the disc. Sign in 210 Loading... Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. This step is applicable for computers with internal drives only.

Uploaded on Aug 25, 2009Hello friends. Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears.

Sorry for the spelling mistakes, if any :). Step 4: Resetting the computer power Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. Figure 1: Optical Drive in BIOS Figure 2: Optical Drive in BIOS Figure 3: Optical Drive in BIOS If the drive is not detected in BIOS, you may need to disconnect Double-click IDE ATA/ATAPI controllers in Device Manager to see if there are any problems and troubleshoot them according to the error codes.

Modify your browser's settings to allow Javascript to execute. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly.

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