If the drive is still not detected, contact Dell Technical Support for In-Warranty repair options. This method is the easiest way to restore your computer to factory condition. Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. One suggestion I would make is to enter the BIOS Setup by pressing the key recommended on the initial screen, usually F2, DEL or ESC, and see if the CD/DVD is get redirected here
Back to Top For any other issue with the CD, DVD or Blu-ray drive on your computer, refer to the Dell knowledgebase article Troubleshooting CD/DVD or Blu-Ray Drive Problems in Microsoft The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. Is there any damage to the optical drive or to the system? (i) Yes, If there is damage then this may not be covered under your pro support warranty. Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. http://www.dell.com/support/Article/SLN116383/HE
Select every drop-down menu and choose Ask me every time next to every DVD, Blu-ray, and CD item, and then click Save. You are trying to use a disc that has already been closed (write-protected) in the previous write/burning process. On older systems, please look for the "drives" option down the left hand side of the screen. Hi germ-x.
Here is a list of the actions I have taken so far:- 1. The optical drive is detected and assigned a drive letter, but it does not recognise any media inserted. Back to Top Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive) The optical drive diagnostic may require you to have certain types of optical media Dell External Dvd Drive Not Recognized Kitts & Nevis St.
Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. Dell Laptop Dvd Drive Not Working Windows 7 will post progress. The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-Ray drive is not being recognized in Microsoft Windows or other applications. Not something most can do without burning something up.
If the drive is seen in the BIOS but not detected in the OS, then the issue is with the OS. Dell Inspiron Cd Drive Not Working If there was no disc that came with your Dell computer, you can download the software from My Dell Downloads. Preview my answer Post my answer View Statistics: Past 24 Hours: 9 Past 7 Days: 24 Past 30 Days: 125 All Time: 1,874 22,557 Free Manuals 89,342 Solutions 6,840 Devices iFixit Press the Windows key + R to open the Run dialog box.
Back to Top Disable the DMA mode of the optical disk drive To disable the DMA mode on the optical disk drive, follow these instructions: Press the Windows key + R FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Dell Laptop Disc Drive Not Reading Discs Did you scan for hardware if windows didn't find it on a restart? Dell Laptop Cd Drive Not Opening Does the CD/DVD tray eject if you boot the system into the BIOS (Tap rapidly on the
The drive might be faulty. Get More Info Yes No Voted Undo Score 1 Cancel Add a comment 0/1024 Cancel Post comment Are you sure you want to delete this zzzzzz? Please proceed to step 14. (ii) No, please reseat the drive and if the same thing happens again, contact Your technical support to take this further. 13. garyallen349 I'm a bit confused your original post you said "Windows cannot start this hardware device" Then you removed and reinstalled it and now you say it had been working. Dell Cd Drive Not Working Windows 8
Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 The restoration process deletes all user data from the computer, so be sure to back up all of your files prior to starting this process. useful reference Use a pre-recorded CD, DVD or Blu-ray disc depending on the type of drive that is installed on your computer.
Troubleshooting an Optical Drive (CD/DVD) An Optical Drive is the technical term that covers all CD and DVD types and models. Dell Dvd Drive Not Working Windows 10 Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends Back to Top Perform a Windows System Restore System Restore is a built-in Windows tool designed to protect and repair the operating system.
Follow the on-screen instructions to complete the installation if the applications are not available on your Dell computer. In the Device Manager window, expand DVD or CD-ROM drives. How to run System Restore in Windows XP on your Dell PC. How To Open Disc Drive On Dell Laptop Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported.
If the issue is not resolved, proceed to the next troubleshooting step. Please try again later. For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. this page Thank you.
Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of Verify that the type of disc you are using is compatible with the drive that is installed on your computer. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn.
Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States Press the Windows key + R to open the Run dialog box. If you don't have complete care on your notebook PC, Please check this guide here. Lucia St.
Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends