To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions. Press the Windows key + R to open the Run dialog box. Kitts & Nevis St. Browse our organized Dell Computer CD / DVD product driver database below to find the driver that meets your specifications or scan your PC to update your drivers automatically with one get redirected here
Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. If you are using a recordable (R) or rewritable (RW) disc, verify that the disc burning/writing session was closed correctly. Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions.
Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. This may render the disc unusable. In the Run dialog box, type devmgmt.msc then press the Enter key. Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to write/burn files to a recordable (R) or rewritable (RW) disc.
If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. The DVD drive is not starting and on checking device status in device manager I get the following error message "Windows cannot start this hardware device because its configuration information (in Dell Cd Drive Not Opening Sorry if I have confused you, but my original message is the scenario that I am faced with.
Xhi - Will have a look in the bios. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported. Dell computers are built with a small amount of hard disk space reserved for reinstalling your operating system. hop over to this website Note: It is required that you click on the above link on the Dell computer that you are having trouble with.
I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. Dell Cd Drive Not Working Windows 10 Thank you. The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. Any further ideas welcome.
Try different brands of recordable (R) or rewritable (RW) disc. Wait until the disc burning process is complete. Dell Laptop Dvd Drive Not Working Windows 7 Or you can request the driver and we will find it for you. Dell Laptop Cd Drive Not Opening Drag and drop the files into the empty disc folder.
To download, select the Model Name/Number of your device, then click the Download button. Get More Info Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. In the Device Manager window, expand DVD/CD-ROM drives. Just an update, the device is listed in the BIOS. Dell Cd Drive Not Working Windows 8
WARNING: Do not try to forcibly eject the disc. But I fear the drive may be faulty. Figure 1: Optical Drive in BIOS Figure 2: Optical Drive in BIOS Figure 3: Optical Drive in BIOS If the drive is not detected in BIOS, you may need to disconnect useful reference Table of Contents: Symptom Troubleshooting steps Symptom The CD, DVD or Blu-ray drive on your computer may not be able to write/burn files to a recordable (R) or rewritable (RW) disc.
I still can't get the DVDROM drive to be recognized by windows. Dell Inspiron Cd Drive Not Working Back to Top Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive) The optical drive diagnostic may require you to have certain types of optical media Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers).
Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to write/burn files to a recordable (R) or rewritable (RW) disc. Table of Contents: Symptom Troubleshooting steps Symptom There could be several reasons why a CD, DVD or Blu-Ray drive is not detected or recognized by Microsoft Windows or other applications. Back to Top Article ID: SLN116383 Last Date Modified: 07/13/2016 04:41 AM Rate this article Accurate Useful Easy to understand Was this article helpful? Dell External Dvd Drive Not Recognized Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States
If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was The restoration process deletes all user data from the computer, so be sure to back up all of your files prior to starting this process. Try g-x's last suggestion. this page Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer.
Select the Operating System installed on your computer to find more information about how to restore your computer to factory defaults: Windows 10 Windows 8.1 or Windows 8 Windows 7 (Dell For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. In the Burn a Disc dialog box, type a name for this disc in the Disc title box, click With a CD/DVD player, and then click Next.