This is a fairly recent laptop and the drive is a SATA drive. Click Burn files using Windows Explorer. The restoration process deletes all user data from the computer, so be sure to back up all of your files prior to starting this process. Please reference the following link if this is the case. get redirected here
Will give that a go. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn. If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Use the troubleshooting instructions below if your CD, DVD or Blu-Ray drive is not seen in File Explorer or My Computer (it was called Windows Explorer in Microsoft Windows 7 and useful reference
Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer. Germ-x this is my brother-in-laws laptop, I assumed the drive was working prior to him giving the laptop to me, I will have to confirm this however with him. Some reasons why the disc you may be using is not working: You are trying to use the wrong type of disc for your drive.
Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to write/burn files to a recordable (R) or rewritable (RW) disc. by Himaansho / September 16, 2010 9:00 PM PDT In reply to: I forgot. Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn. Dell Cd Drive Not Working Windows 10 The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10
I would delete the drivers in case they are corrupt. Dell Laptop Dvd Drive Not Working Windows 7 Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. will post progress.
This driver definitely matchs the make and model of the DVD drive. Dell Inspiron Cd Drive Not Working On the toolbar, click Burn to disc, and then follow the on-screen instructions. Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States WARNING: Do not try to forcibly eject the disc.
RSS ALL ARTICLES FEATURES ONLY TRIVIA Search The How-To Geek Forums Have Migrated to Discourse How-To Geek Forums / Windows Vista (Solved) - DVD/CD ROM Drive Not Working (41 posts) http://www.howtogeek.com/forum/topic/dvdcd-rom-drive-not-working-1 An error (403 Forbidden) has occurred in response to this request. Dell Laptop Cd Drive Not Reading Kees Flag Permalink This was helpful (0) Collapse - Yeah I m going to consult dell by Himaansho / September 17, 2010 2:37 AM PDT In reply to: Then you still Dell Laptop Cd Drive Not Opening Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Get More Info Kitts & Nevis St. If yes, proceed to the next step. WARNING: Do not try to forcibly eject the disc. Dell Cd Drive Not Opening
Please try again later. Wait until the disc burning process is complete. The Hardware and Devices troubleshooter is available in Microsoft Windows 7, Windows 8/8.1 & Windows 10 only. http://haiteq.com/drive-not/dell-cd-rom-driver-not-working.php To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions.
Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Dell Dvd Drive Not Working Windows 10 Verify that the optical disk drive is listed. Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.
Note: It is required that you click on the above link on the Dell computer that you are having trouble with. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of Copyright © 2006-2016 How-To Geek, LLC All Rights Reserved
Refer to the Dell knowledgebase article How to update your System BIOS within Windows for more information. Or even Add legacy devices, if it is an old type drive. I have tried downloading the driver from the Dell support site. How to check device managers error?
Thank you for helping us maintain CNET's great community. On the toolbar, click Burn to disc, and then follow the on-screen instructions. Select the Operating System installed on your computer to find more information about how to restore your computer to factory defaults: Windows 10 Windows 8.1 or Windows 8 Windows 7 (Dell I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through.
Try g-x's last suggestion. When was it working, before what? Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of Dell forum About This ForumCNET's Dell forum is the destination to ask, answer, and discuss all things to do with Dell products--from desktops, laptops, and printers to scanners and monitors.
Not really, you would need the proper equipment plus know the pinout reading. Please refer to our CNET Forums policies for details. If the disk does work in a different device, however, then something is wrong with your laptop's optical drive. To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions.
Refer to the Dell knowledgebase article How to update your System BIOS within Windows for more information.