The Hardware and Devices troubleshooter is available in Microsoft Windows 7, Windows 8/8.1 & Windows 10 only. The Dell provided recording software enables your computer to write/burn files to recordable (R) or rewritable (RW) DVD or Blu-ray discs. Kitts & Nevis St. I have uninstalled the device in device manager and then rebooted the laptop but the problem still persists. 2. useful reference
Please try again later. Some reasons why the disc you may be using is not working: You are trying to use the wrong type of disc for your drive. Does it show in device manager? Once reported, our moderators will be notified and the post will be reviewed.
Type devmgmt.msc in the Run dialog box, then press Enter key to view Device Manager. Yes No Voted Undo Score 1 Cancel Add a comment 0/1024 Cancel Post comment Are you sure you want to delete this zzzzzz? My guess: it will work like new (well, maybe it even IS new).Kees Flag Permalink This was helpful (0) Collapse - I forgot. The drive in device manager is showing "This device is workingproperly".Is there something else I should check ?btw, my dell is 4 months old.
Note: For further information on My Dell Downloads, refer to the Dell knowledgebase article My Dell Downloads -- Frequently Asked Questions. Yes No Voted Undo Score 1 Cancel Add a comment 0/1024 Cancel Post comment Are you sure you want to delete this zzzzzz? Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. Dell Laptop Disc Drive Not Reading Discs Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported.
by Kees Bakker / September 16, 2010 8:38 PM PDT In reply to: Dvd drive is not detecting the inserted disc on dell laptop? In the Run dialog box, type control then press the Enter key. Sorry if I have confused you, but my original message is the scenario that I am faced with. http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19458742 To run the Hardware and Devices troubleshooter: Press the Windows key + R to open the Run dialog box.
Click on the troubleshooting steps below for more instructions. Dell Cd Drive Not Opening The restoration process deletes all user data from the computer, so be sure to back up all of your files prior to starting this process. Verify that the optical disk drive is listed. Click on the troubleshooting steps below for more instructions.
Lucia St. http://www.howtogeek.com/forum/topic/dvdcd-rom-drive-not-working-1 Reports: · Posted 4 years ago Top 1 2 3 Next » Topic Closed This topic has been closed to new replies. Dell Laptop Dvd Drive Not Working Windows 7 Restore Order to Your Registry & Repair ActiveX Errors. Dell Laptop Cd Drive Not Working Click the Advanced Settings tab.
The DVD drive is not starting and on checking device status in device manager I get the following error message "Windows cannot start this hardware device because its configuration information (in see here Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) The device is not working properly because Windows cannot load the drivers Back to Top For any other issue with the CD, DVD or Blu-ray drive on your computer, refer to the Dell knowledgebase article Troubleshooting CD/DVD or Blu-Ray Drive Problems in Microsoft I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. Dell Inspiron Cd Drive Not Working
Restart your computer and tap the F2 key while it is restarting. If the disk also does not work for the other device, then something is probably wrong with the disk. In the Run dialog box, type control then press the Enter key. http://haiteq.com/drive-not/dell-cd-drive-not-working-laptop.php Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States
Use the troubleshooting instructions below if your CD, DVD or Blu-ray drive is not able to read any discs or unable to recognize any discs. Dell Inspiron Dvd Drive Not Working This step is applicable for computers with internal drives only. Try different brands of recordable (R) or rewritable (RW) disc.
The posting of advertisements, profanity, or personal attacks is prohibited. When something goes wrong with your computer, System Restore should be used prior to restoring to factory condition. To view Device Manager: Press the Windows key + R to open the Run dialog box. Cd Drive Not Recognizing Disc Windows 10 RSS ALL ARTICLES FEATURES ONLY TRIVIA Search The How-To Geek Forums Have Migrated to Discourse How-To Geek Forums / Windows Vista (Solved) - DVD/CD ROM Drive Not Working (41 posts)
Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States I'm not sure when he last used the DVD drive. Need more help? Get More Info Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported.
by Kees Bakker / September 16, 2010 8:39 PM PDT In reply to: Now change what you didn't yet change: the drive itself. Can you try the drive in another machine ? Then reinstalled device and rebooted laptop, still problem persists. 3. If it was working before (which you didn't say) and it is showing up in the BIOS then flashing the BIOS probably won't help.
You can use the software installation disc that may have come with your Dell computer. Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. The instructions below applies to the following Microsoft Windows Operating Systems, however some instructions may slightly vary with older version of Microsoft Windows (Windows Vista or Windows XP): Microsoft Windows 10 Xhi - Will have a look in the bios.
by Kees Bakker / September 16, 2010 9:14 PM PDT In reply to: Thanks for response. Thank you. If you are using a 3rd party recording software to write/burn a disc and if you are encoutering any issues, it is recommended that you try burning a disc using Windows Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported.