To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. This feature is not available right now. Thank you. RSS ALL ARTICLES FEATURES ONLY TRIVIA Search The How-To Geek Forums Have Migrated to Discourse How-To Geek Forums / Windows Vista (Solved) - DVD/CD ROM Drive Not Working (41 posts) useful reference
Drag and drop the files into the empty disc folder. Did you try try the Scan for hardware changes, in Device Manager ? Please try again now or at a later time. Any further ideas welcome. http://www.dell.com/support/Article/SLN148709/HE
Back to Top Article ID: SLN116383 Last Date Modified: 07/13/2016 04:41 AM Rate this article Accurate Useful Easy to understand Was this article helpful? Please try again later. Back to Top Update or reinstall the Dell provided recording software Dell systems that have an optical disk drive come with a factory installed DVD or Blu-ray recording software.
If the issue is not resolved, proceed to the next troubleshooting step. Fix It Now! Time to call Dell. Dell Cd Drive Not Working Windows 8 I have tried updating the driver but the system states the present driver is the most up to date one.
Follow the on-screen instructions to complete the installation if the applications are not available on your Dell computer. Dell Laptop Cd Drive Not Reading Skip navigation Sign in Loading... Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn. An alternate driver may be providing this functionality. (Code 32) Windows cannot load the device driver for this hardware.
Reinstall the drive then uninstall all drivers. Dell Cd Drive Not Working Windows 10 If yes, proceed to the next step. Dell System Detect and Dell SupportAssist application will be installed to run a diagnostic on the devices of your computer. This may render the disc unusable.
This sweepstakes ends on November 17, 2016. this website Please refer to our CNET Forums policies for details. Dell Laptop Dvd Drive Not Working Windows 7 lowendguru 366,951 views 9:45 CD/DVD can't read - Duration: 1:16. Dell Laptop Cd Drive Not Opening Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported.
Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States see here Note: It is required that you click on the above link on the Dell computer that you are having trouble with. Answer this question I have this problem too Subscribed to new answers Is this a good question? If the disk also does not work for the other device, then something is probably wrong with the disk. Dell Cd Drive Not Opening
Try different brands of CD-R discs as they are supported by most recordable drives. Back to Top Run the Microsoft CD/DVD Fix it troubleshooter Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running Please reference the following link if this is the case. this page Right-click the CD/DVD/Blu-Ray drive that is listed, and then click Uninstall.
Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended. Dell Inspiron Cd Drive Not Working Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. Here is a list of the actions I have taken so far:- 1.
FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Refer to the User Manual of the disc recording software that you are using. Track this discussion and email me when there are updates If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and Dell Dvd Driver Download To view Device Manager: Press the Windows key + R to open the Run dialog box.
Sign in Transcript Statistics 44,736 views 24 Like this video? In the Device Manager window, expand DVD/CD-ROM drives. Whenever a put in a CD or DVD into my computer it does not read the disk. Get More Info Just an update, the device is listed in the BIOS.
Windows should ask for the drivers. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. Any further suggestions very welcome. TOTALLY KHAOS GAMING-DAVE 90,421 views 4:31 How To Clean A DVD Burner Laser (very cheap and easy) - Duration: 5:52.
For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. Please try again later. To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions Note: It is required that you click on the above This will help you identify if the issue with just the 3rd party recording software or the optical disk drive.
Sign in to make your opinion count. Dell Inspiron 1545 Troubleshooting Was this answer helpful? The Visualante 565,370 views 3:46 How to Fix your Undetected CD/DVD Drive - Duration: 3:18. Back to Top Run the Microsoft CD/DVD Fix-it troubleshooter Microsoft Fix-it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running on Microsoft
If the disk does work in a different device, however, then something is wrong with your laptop's optical drive. I'm not sure when he last used the DVD drive. I would delete the drivers in case they are corrupt. Table of Contents: Symptom Troubleshooting steps Symptom The CD, DVD or Blu-ray drive on your computer may not be able to write/burn files to a recordable (R) or rewritable (RW) disc.
Figure 1: Optical Drive in BIOS Figure 2: Optical Drive in BIOS Figure 3: Optical Drive in BIOS If the drive is not detected in BIOS, you may need to disconnect Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) The device is not working properly because Windows cannot load the drivers In the Device Manager window, expand DVD/CD-ROM drives. When something goes wrong with your computer, System Restore should be used prior to restoring to factory condition.
Flag Permalink This was helpful (0) Collapse - Then you still have warranty. Type devmgmt.msc in the Run dialog box, then press Enter key. Your feedback has been sent. Back to Top Run the Dell PC Diagnostics on the Optical Drive (CD, DVD or Blu-Ray drive) The optical drive diagnostic may require you to have certain types of optical media