Refer to the User Manual of the disc recording software that you are using. The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-Ray drive is not being recognized in Microsoft Windows or other applications. Back to Top Article ID: SLN284835 Last Date Modified: 11/02/2015 04:53 AM Rate this article Accurate Useful Easy to understand Was this article helpful? However this is a drastic step and I'd advise trying the "autofixes" first. (I've included a link to a list of reinstall articles below as well.) Microsoft FixIT programs will not http://haiteq.com/drive-not/dell-latitude-cd-drive-not-working.php
Reinstall the drive then uninstall all drivers. Type devmgmt.msc in the Run dialog box, then press Enter key to view Device Manager. Back to Top Run the Microsoft CD/DVD Fix-it troubleshooter Microsoft Fix-it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running on Microsoft Ensure you check the Use AutoPlay for all media and devices check box.
There are many different brands and types of recordable, some perform better than others. Note: For further information on My Dell Downloads, refer to the Dell knowledgebase article My Dell Downloads - Frequently Asked Questions. Insert a blank recordable (R) or rewritable (RW) disc into the drive.
I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. There are several Microsoft knowledge Base articles that include "Autofixes" for these issues. Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer. Dell Cd Drive Not Opening The Dell provided recording software enables your computer to write/burn files to recordable (R) or rewritable (RW) DVD or Blu-ray discs.
Select every drop-down menu and choose Ask me every time next to every DVD, Blu-ray, and CD item, and then click Save. Dell Laptop Cd Drive Not Reading Ubuntu Live Download Link. (i) Yes, carry on with step 11. (ii) No, go to step 13 instead. 11. Restart your computer (Once the restart is complete, the Operating System will automatically install the required drivers). http://www.dell.com/support/article/us/en/4/SLN284835/en Hi Germ-x.
Kitts & Nevis St. Dell Cd Drive Not Working Windows 10 FOLLOW US Twitter Facebook Google+ RSS Feed Disclaimer: Most of the pages on the internet include affiliate links, including some on this site. Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. The restoration process deletes all user data from the computer, so be sure to back up all of your files prior to starting this process.
Wait until the disc burning process is complete. her latest blog Right-click the CD/DVD/Blu-ray drive that is listed, and then click Uninstall. Dell Dvd Driver Not Working Under Device Properties, uncheck the Enable DMA checkbox. Dell Laptop Dvd Drive Not Working Windows 7 The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-ray drive is unable to read or recognize any discs that you insert into the drive.
Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported. see here To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions. This method is the easiest way to restore your computer to factory condition. I have tried downloading and installing new driver from Dell website. Dell Laptop Cd Drive Not Opening
Download the latest driver from the Dell support site, and try that. Your feedback has been sent. Back to Top Update or reinstall the driver for the optical disk drive Drivers for your CD, DVD or Blu-ray drive is included within the Operating System and hence does not this page How to run System Restore in Windows 8 on your Dell PC. (ii) No, Carry on with this guide. 5.
Uninstalling the driver and restarting the computer will reinstall the driver which will resolve most issues related to the device driver. Dell Cd Drive Not Working Windows 8 If not Windows surely will not see it. It didn't appear to ask for a driver nor gave the opportunity to install one.
Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends Lighthouse - Unfotuntately I don,t have another machine to try the drive in. Drag and drop the files into the empty disc folder. Dell External Dvd Drive Not Recognized Lucia St.
If you are having trouble with movie playback, try to uninstall and reinstall the Dell provided playback software. Hi germ-x sorry forgot to say it had been working. This driver definitely matchs the make and model of the DVD drive. Get More Info If you get any prompts from User Account Control while accessing Device Manager, click Yes to continue.
How to run System Restore in Windows Vista on your Dell PC. Press the Windows key + R to open the Run dialog box. Refer to the User Manual of the disc recording software that you are using. In the Device Manager window, expand DVD/CD-ROM drives.