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Step 7: Using Microsoft System Restore If the computer still cannot read the disc, use System Restore to go back to a time when the drive was known to be functioning. To correct the problem and allow the software to detect the drive again, uninstall the CD/DVD recording software, restart the computer, reinstall the disc recording software, then restart the computer again. I have checked as per HP ways to check hardware from Bios, and i think there is no issue with hardware.As for your Ubuntu os process, it seems a bit long Find your product number on a notebook: http://support.hp.com/us-en/document/c00033108 Finding your OS: http://windows.microsoft.com/en-CA/windows/which-operating-system Thank you, Please click “Accept as Solution ” if you feel my post http://haiteq.com/dvd-drive/cd-dvd-player-not-working-hp.php

when i did the self repair from my computer on it. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Make sure the disc type is compatible with both the computer burning the disc and the computer playing the disc (CD-R, DVD+R, etc.). If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as look at this site

Hp Laptop Dvd Drive Not Reading Discs

Once you have checked if the CD/DVD drive appears in the BIOS, check the drive name in Device Manager. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. Under I need help immediately, select the Software Program Reinstallation option. Under System and Security, click Find and fix problems.

Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, refer to The CD/DVD drive does not appear in If other discs of the same type cannot be read, skip to Step 8 to test the drive to see if the drive has truly failed. Dvd Drive Not Reading Discs Windows 10 Solved!

Right-click the drive name and select Enable. Privacy Policy © Copyright 2016 HP Development Company, L.P. How does HP install software and gather data? http://support.hp.com/us-en/document/c03370738 If yes you can use other software to play CD/DVD.

If your computer does not have this software decoder, to watch movies, purchase and install DVD and Blu-ray movie playback software that is compatible with your version of Windows. Windows 10 Cd Drive Not Showing Up Step 2: Replacing the PxHelp20 registry value Use the following steps to replace the PxHelp20 registry value: In Windows, search for and open regedit. Then, you can restore the registry if a problem occurs. You may need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, then restart the computer again if the software no longer recognizes the drive (see

Hp Dvd Driver Download

My DVD ROM shows properly but can't detect any inserted CD/DVD.I tried all troubleshooting options available on HP Support excelt last one but couldn't get issue resolved.Even it can't detect disc http://h30434.www3.hp.com/t5/Notebook-Audio/cd-dvd-player-not-working/td-p/1247733 If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. Hp Laptop Dvd Drive Not Reading Discs By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! Hp Dvd Drivers Windows 10 View Solution.

Right-click CyberLink Power2Go, then click Uninstall. his comment is here Model: G72-B6OUS Serial: [Personal Information Removed] When I put a DVD into the laptop it doesn't play. When I open my computer tab there is no indication of CD. Reply 0 0 DavidPK Provost Posts: 43,985 Member Since: ‎09-24-2010 Message 4 of 7 (26,377 Views) Report Inappropriate Content Re: My DVD player stopped working on my HP laptop Options Mark Dvd Drive Not Detected In Windows 10

By using this site, you accept the Terms of Use and Rules of Participation IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Double-click DVD/CD-ROM drives to expand the category. If this runs Ok ( it will be slow running from a CD ), this will help to rule out a problem with the drive itself.http://www.ubuntu.com/desktop/get-ubuntu/downloadLet me know.Regards,DP-K ---------------------------------------------------------------------------****Click the White this contact form If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive.

Reply 0 0 Everyone's Tags: DavidPK View All (1) « Message Listing « Previous Topic Next Topic » Related Documents HP PCs Forgot the Sign-in Password (Windows 10)Downloading or Updating Software Dvd Not Working Windows 10 Also FixIt doesn't complete reading the drive (it takes ages) so I had to cancel the diagnosis. Look for a CD/DVD drive entry in the Device Configuration sub-screen.

of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.Regards,DP-K ---------------------------------------------------------------------------****Click the White thumb to say thanks********Please mark Accept As Solution if

Press the Esc key again, press Enter, then press Enter again to Ignore Changes and Exit. It is my e drive but my computer does not recognize it when I display "Computer". Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading... Dvd Drive Not Reading Discs Windows 7 Figure : Select program to reinstall Follow the on-screen instructions to reinstall CyberLink Power2Go.

Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... If a System Restore does not resolve the problem, you can use HP Recovery Manager to return the computer software configuration back to its original state. On boot up my dv6700 will seek the drive but will not boot of recovery disc then tries to go back to HD boot, however my old HD was damaged so navigate here note: The name for the software reinstallation option may vary between computers.

Click UpperFilters only.If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.If you do not see the UpperFilters registry entry, you still might Make sure you have selected this exact key name. If any messages open stating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available. I would appreciate any help with this.

Use Clearing the upper and lower registry filters to remove associated control filters from the registry. Find Solutions, ask questions, and share advice with other HP product owners. A list of files and folders should display on the screen. Even though the disc type may be compatible with a 16x burn rate, the playback may be much less compatible in other drives.

Reply 0 0 mtate32 Top Student Posts: 6 Member Since: ‎08-13-2011 Message 7 of 13 (54,381 Views) Report Inappropriate Content Re: CD/ DVD Drive is not reading any discs! - HP Remove the side panel. Could someone tell me what is wrong. After the CD/DVD software is reinstalled and the computer has been restarted, it should recognize the CD/DVD drive.

Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Solved! Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears.