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Use the arrow keys to navigate to the Storage tab. To reset the drive, follow these steps: Press and hold the power button for 5 seconds to turn your computer completely off. Figure : CyberLink Power2Go error message example Step 1: Reinstalling disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their Sign in to make your opinion count.

To do so, skip to Replacing the PxHelp20registry value. A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window. Fix Problems With CD Burning Software Besides ‘regular' problems with CD drive, some users also report that they're able to run CDs, but they're unable to burn them with a certain A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window.

Cd Drive Not Working Windows 7

Sign in to add this to Watch Later Add to Loading playlists... If the CD/DVD drive is listed as normal, with no special icons , Windows is detecting the drive but other software used to burn discs may not be detecting the drive. Use the arrow keys to navigate to the Storage tab.

Please try again later. Working... note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. Cd Rom Not Working Windows 10 Step 5: Checking drive cable connections (desktop tower computers only) If you are using a desktop computer, perform the steps in this section to check the CD/DVD drive cabling.

If a drive name is shown with a disabled icon (the drive icon is marked with an arrow pointing down ), the drive has been disabled. Cd Drive Not Working Windows 10 Double-click IDE ATA/ATAPI controllers in Device Manager to see if there are any problems and troubleshoot them according to the error codes. Once you have installed the updates or if no updates were available, continue to restore system files. Bonuses ThioJoe 14,753,544 views 9:25 FIXING - " CD/DVD driver can't read disks " problem - Duration: 3:16.

Figure : Removing the side panel Gently disconnect both the data cable and the power cable from the back of the CD/DVD drive. Cd Drive Not Reading Disc Try the above recommendations again. The Visualante 564,996 views 3:46 How to fix CD-DVD laptops Drives - Duration: 10:53. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears.

Cd Drive Not Working Windows 10

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Figure : PxHelp20 LowerFilters key Close the Registry Editor and restart the computer. Cd Drive Not Working Windows 7 Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. Dvd Drive Not Working Windows 10 Look for a CD/DVD drive entry in the Device Configuration sub-screen.

Then click the Software - Multimedia, and Software - Solutions links and look for any available recording software updates (for example: CyberLink Power2Go update). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected If you are using a desktop computer, continue to Check the drive cable connections. Step 1: See if the drive appears in BIOS If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, Cd Drive Not Working Windows 8

For more information, refer to the HP Support document Using Microsoft System Restore (Windows 10, 8) (in English). To uninstall DVD/CD drive, right click on it and go to Uninstall When you uninstall the device, go to Action, and then to Scan for hardware changes After the process is Continue to check the drive name in Device Manager. Step 3: Getting the latest drive firmware updates from the Web Go to the HP Web site to see if there are any drive firmware and/or recording software updates available.

This feature is not available right now. Cd Drive Not Showing Look for a CD/DVD drive entry in the Device Configuration sub-screen. Lopuforever 286,196 views 10:53 How to Fix your Undetected CD/DVD Drive - Duration: 4:51.

Figure : PxHelp20 LowerFilters key Close the Registry Editor and restart the computer.

HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... If problems occur after using these steps, browse to the file and double-click it to restore the registry. Grimmis 63,358 views 6:27 CD Drive Not Working? Cd Drive Not Working Mac Double-click IDE ATA/ATAPI controllers in Device Manager to see if there are any problems and troubleshoot them according to the error codes.

For any other error, refer to the information that is provided with the error code. Continue to check the drive name in Device Manager. This page requires Javascript. To access the BIOS, first shut down the computer using the following steps: On a notebook computer Press and hold the power button for 5 seconds to turn your computer completely

Select Computer in the main window. For instructions on cleaning your CDs and disc drive, see the computer cleaning page. Use the arrow keys to navigate to the System Configuration screen. It was fast, simple, and fixed the problem without any trouble at all.

Make sure you have selected this exact key name. Figure : Replacing the side panel Check if the drive name appears in BIOS using the following steps: Turn on the computer and immediately press the F10 key repeatedly until the note: If you have upgraded your computer to Windows 10 or to Windows8 and the drive was working before, but is no longer working correctly, you can save time by starting Figure : Example of CD/DVD drive listing in notebook BIOS Press Esc, then press Enter to Exit BIOS.

note: Disc recording software applications that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer. HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) This document applies to HP and Compaq computers with Windows10 or 8. With the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click any blank area of the right side of the Registry Editor window (the window pane listing all the values within the key). This site is part of the Digital Bits Network, LLC.

caution: This product contains components that can be damaged by electrostatic discharge (ESD). This is always a frustrating problem.

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